tag:status.ziflow.com,2005:/historyZiflow Status - Incident History2024-03-28T23:55:02-04:00Ziflowtag:status.ziflow.com,2005:Incident/185489922023-09-19T17:31:15-04:002023-09-19T17:31:15-04:00Application slowness<p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>17:31</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>17:20</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>16:47</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate the issue. We apologize for any inconvenience.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>16:08</var> EDT</small><br><strong>Investigating</strong> - We are currently experiencing slow response times logging in to Ziflow and opening reviews. The team is working on this as a matter of urgency.</p>tag:status.ziflow.com,2005:Incident/184125612023-09-06T17:40:34-04:002023-09-06T17:40:35-04:00Temporary Service Interruption<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>17:40</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>17:32</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>17:20</var> EDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>16:26</var> EDT</small><br><strong>Identified</strong> - We have found another issue within our billing system that is causing intermittent issues. The team is working on identifying the root cause.</p><p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>16:17</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>15:48</var> EDT</small><br><strong>Identified</strong> - We are currently experiencing some technical difficulties with our system and you may encounter an error page when logging in. Our team is actively working on resolving this issue.<br /><br />We understand the inconvenience this may cause and appreciate your patience while we work to get everything back up and running as quickly as possible. We will keep this status page updated with the latest information regarding this incident.</p>tag:status.ziflow.com,2005:Incident/173010772023-05-19T07:18:34-04:002023-05-19T07:18:34-04:00Temporary Service Interruption<p><small>May <var data-var='date'>19</var>, <var data-var='time'>07:18</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>19</var>, <var data-var='time'>07:10</var> EDT</small><br><strong>Monitoring</strong> - We are pleased to report that the earlier service interruption has been resolved. You should now be able to log in and use Ziflow without encountering an error page.<br /><br />Our team is currently monitoring the situation to ensure that all systems are functioning as expected. We are committed to maintaining a high level of service and will continue to update this status page with any new information.</p><p><small>May <var data-var='date'>19</var>, <var data-var='time'>07:07</var> EDT</small><br><strong>Investigating</strong> - We are currently experiencing some technical difficulties with our system and you may encounter an error page when logging in. Our team is actively working on resolving this issue.<br /><br />We understand the inconvenience this may cause and appreciate your patience while we work to get everything back up and running as quickly as possible. We will keep this status page updated with the latest information regarding this incident.<br /><br />Thank you for your understanding.</p>tag:status.ziflow.com,2005:Incident/164776162023-03-13T12:40:46-04:002023-03-13T12:40:46-04:00"Login unsuccessful" error<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>12:40</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>12:19</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>12:00</var> EDT</small><br><strong>Identified</strong> - We apologize for the inconvenience, but our authentication provider, Auth0 / Okta, is currently experiencing technical issues. As a result, some users may encounter the message "Login unsuccessful" when attempting to log in. We want to assure you that we have already raised a priority ticket with their team, who are actively working to resolve the issue. We appreciate your patience and understanding while we work to get this resolved as quickly as possible.</p>tag:status.ziflow.com,2005:Incident/158364542023-01-13T09:40:31-05:002023-01-13T09:40:31-05:00Issue accessing Ziflow<p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>09:40</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>09:38</var> EST</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>09:37</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>09:36</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>09:28</var> EST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ziflow.com,2005:Incident/133408632022-11-26T02:36:49-05:002022-11-26T02:36:49-05:00Infrastructure updates<p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>02:36</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>02:27</var> EST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>02:21</var> EST</small><br><strong>Update</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>02:02</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>02:02</var> EST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>02:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>05:32</var> EST</small><br><strong>Scheduled</strong> - Ziflow will be introducing updates to our infrastructure to provide even stronger security, as well as the ability to deliver more robust product capabilities. To enable these updates, we have scheduled a maintenance window during which time the entire platform will be unavailable.<br /><br />This window is scheduled to begin on Saturday, November 26 at 7:00 am UTC / 2:00 am ET and will last approximately three (3) hours. For updates during this windown, please check Ziflow's [status page](https://status.ziflow.com/).<br /><br />Note: No action is required for these changes, and once the upgrade process is complete and the maintenance window is closed, you may continue to use Ziflow with no interruption.</p>tag:status.ziflow.com,2005:Incident/88556362021-12-15T11:54:47-05:002021-12-15T11:54:47-05:00Issues with logging in<p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>11:54</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>11:24</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>10:58</var> EST</small><br><strong>Investigating</strong> - Our identity provider Auth0 (https://status.auth0.com/) is currently experiencing issues which may lead to users not able to log in to Ziflow.<br /><br />Reviewing assets and logged in users are unaffected.</p>tag:status.ziflow.com,2005:Incident/87814672021-12-07T17:04:20-05:002021-12-07T17:04:20-05:00Ziflow is currently experiencing issues<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>17:04</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>16:47</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>12:56</var> EST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>12:01</var> EST</small><br><strong>Identified</strong> - AWS is experiencing elevated error rates for EC2 APIs in the US-EAST-1 region. They have identified root cause and they are actively working towards recovery.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>10:57</var> EST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>10:56</var> EST</small><br><strong>Investigating</strong> - We have identified an issue with AWS services which is required to retrieve proof data. Our engineering team is working with AWS to resolve this as quickly as possible.</p>tag:status.ziflow.com,2005:Incident/80735242021-09-25T02:58:22-04:002021-09-25T02:58:22-04:00Infrastructure updates<p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>02:58</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>02:32</var> EDT</small><br><strong>Update</strong> - We are continuing to verify the maintenance items.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>02:01</var> EDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>01:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>14:52</var> EDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>14:49</var> EDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>14:24</var> EDT</small><br><strong>Scheduled</strong> - We will soon be introducing new infrastructure updates to provide even stronger security, as well as the ability to deliver more product capabilities. As part of this initiative, Ziflow has scheduled a three-hour maintenance window for the entire platform, during which time it will be unavailable.<br /><br />The maintenance window is scheduled for Saturday, September 25th, and will start at 5:00 am UTC / 1:00 am ET and will last approximately three (3) hours. <br /><br />During this maintenance window, we'll provide updates on our status page: https://status.ziflow.com/</p>tag:status.ziflow.com,2005:Incident/80734102021-09-24T16:30:07-04:002021-09-24T16:30:07-04:00Signing in - Auth0 is experiencing issues<p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>16:30</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>16:01</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>15:44</var> EDT</small><br><strong>Identified</strong> - Auth0 have identified the issue and are working on it.</p><p><small>Sep <var data-var='date'>24</var>, <var data-var='time'>14:07</var> EDT</small><br><strong>Investigating</strong> - Our identity provider Auth0 is currently experiencing issues and can cause issues trying to log in to Ziflow: https://status.auth0.com/incidents/xc5s7y96pb48?u=vnzykm6m2f5d<br /><br />Reviewing proofs and any users logged in will be unaffected.</p>tag:status.ziflow.com,2005:Incident/74846262021-07-12T11:12:35-04:002021-07-12T11:12:35-04:00Degradation of web application<p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>11:12</var> EDT</small><br><strong>Resolved</strong> - All systems are operational. We apologize for the inconvenience.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>11:08</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>11:04</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>11:02</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ziflow.com,2005:Incident/67964762021-04-20T17:43:20-04:002021-04-20T17:43:20-04:00Signing in - Auth0 is experiencing issues<p><small>Apr <var data-var='date'>20</var>, <var data-var='time'>17:43</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>20</var>, <var data-var='time'>16:10</var> EDT</small><br><strong>Monitoring</strong> - Auth0 has recovered their service and users are able to log in again.</p><p><small>Apr <var data-var='date'>20</var>, <var data-var='time'>14:47</var> EDT</small><br><strong>Update</strong> - The latest update from Auth0: <br />"Update - We continue to look into the root cause of this particular issue. Our Engineers are taking this as an all hands on deck situation."<br /><br />Our engineering team is discussing solutions going forward to reduce the impact of this issue occurring in the future.</p><p><small>Apr <var data-var='date'>20</var>, <var data-var='time'>13:04</var> EDT</small><br><strong>Update</strong> - Auth0 are still working on the issue.</p><p><small>Apr <var data-var='date'>20</var>, <var data-var='time'>12:07</var> EDT</small><br><strong>Update</strong> - Update from Auth0: <br />"Investigating<br />Our Engineers and on-call teams continue to investigate this set of issues."</p><p><small>Apr <var data-var='date'>20</var>, <var data-var='time'>11:56</var> EDT</small><br><strong>Identified</strong> - Our identity provider Auth0 is currently experiencing issues and can cause issues trying to log in to Ziflow: https://status.auth0.com/incidents/zvjzyc7912g5?u=v0zzz6jxvbv7<br /><br />Reviewing proofs and any users logged in will be unaffected.</p>tag:status.ziflow.com,2005:Incident/67876972021-04-19T13:57:28-04:002021-04-19T13:57:28-04:00Proofs list and viewer timeouts<p><small>Apr <var data-var='date'>19</var>, <var data-var='time'>13:57</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>19</var>, <var data-var='time'>13:02</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>19</var>, <var data-var='time'>12:50</var> EDT</small><br><strong>Update</strong> - We are having issues with AWS ElasticSearch service and are working with them to get this resolved as quickly as possible.</p><p><small>Apr <var data-var='date'>19</var>, <var data-var='time'>12:40</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.ziflow.com,2005:Incident/67672782021-04-16T10:54:03-04:002021-04-16T10:54:03-04:00Proofs list and viewer timeouts<p><small>Apr <var data-var='date'>16</var>, <var data-var='time'>10:54</var> EDT</small><br><strong>Resolved</strong> - We will keep working with AWS on this issue and will send an update as soon as we have one.</p><p><small>Apr <var data-var='date'>16</var>, <var data-var='time'>09:46</var> EDT</small><br><strong>Monitoring</strong> - We are working with AWS to fix the recurring issue with ElasticSearch</p><p><small>Apr <var data-var='date'>16</var>, <var data-var='time'>09:37</var> EDT</small><br><strong>Update</strong> - We have identified an issue with AWS ElasticSearch which is required to retrieve proof data. Our engineering team is working with AWS to resolve this as quickly as possible.</p><p><small>Apr <var data-var='date'>16</var>, <var data-var='time'>09:29</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.ziflow.com,2005:Incident/67600922021-04-15T13:26:35-04:002021-04-15T13:26:35-04:00Web application is not responding<p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>13:26</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>13:06</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>12:44</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ziflow.com,2005:Incident/64922872021-03-09T18:35:55-05:002021-03-09T18:35:55-05:00Web application is not responding<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>18:35</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>18:31</var> EST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ziflow.com,2005:Incident/58552612020-12-21T14:48:35-05:002020-12-21T14:48:35-05:00Delay in triggering proof stages<p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>14:48</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>13:28</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results. New stage triggers are currently working as normal and the system is catching up on the backlog of stages triggered from earlier today.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>12:14</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.ziflow.com,2005:Incident/55327812020-11-10T10:43:06-05:002020-11-10T10:43:06-05:00Web application not responding<p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>10:43</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>10:26</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>10:13</var> EST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ziflow.com,2005:Incident/53177972020-10-13T15:52:54-04:002020-10-13T15:52:55-04:00Web application not responding<p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>15:52</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>15:37</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>15:35</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>15:18</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ziflow.com,2005:Incident/39454822020-04-23T11:48:29-04:002020-04-23T11:48:29-04:00Slight delay in processing proofs<p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>11:48</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>11:33</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>11:23</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>11:08</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ziflow.com,2005:Incident/38781572020-04-13T21:46:05-04:002020-04-13T21:46:05-04:00Proofs list and proof viewer intermittent issues<p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>21:46</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>21:14</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>20:37</var> EDT</small><br><strong>Update</strong> - The team are continuing to investigate the root cause of the issue and working with our hosting provider to resolve the problem. Thank you for your patience.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>19:29</var> EDT</small><br><strong>Update</strong> - We apologize for the extended period of issues related to our proofing service. The team is working as quickly as possible to get a fix in place for this.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>18:31</var> EDT</small><br><strong>Update</strong> - The team are investigating the root cause for this issue. We are deploying another update to the platform to isolate the error.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>18:03</var> EDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>17:25</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>17:23</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>17:12</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ziflow.com,2005:Incident/38176382020-04-01T16:17:17-04:002020-04-01T16:17:17-04:00Database degradation<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>16:17</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>16:07</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>16:03</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>15:52</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ziflow.com,2005:Incident/36945472020-03-16T13:57:14-04:002020-03-16T13:57:14-04:00Web application not responding<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>13:57</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>13:52</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>13:41</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>13:35</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>13:23</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ziflow.com,2005:Incident/36734292020-03-11T12:43:20-04:002020-03-11T12:43:20-04:00Problems logging in to Ziflow<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>12:43</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>12:12</var> EDT</small><br><strong>Monitoring</strong> - The second deployment has been made and we're monitoring the error rate.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>11:43</var> EDT</small><br><strong>Identified</strong> - We're working on another fix for this issue.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>11:27</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>11:17</var> EDT</small><br><strong>Identified</strong> - We are deploying a workaround for the issue. It should be live in the next few minutes.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>10:47</var> EDT</small><br><strong>Update</strong> - We are working on finding the root cause and have contacted our provider to assist with the current issue.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>10:36</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate the issue. Apologies for the inconvenience.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>10:19</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ziflow.com,2005:Incident/35303322020-02-06T11:48:29-05:002020-02-06T11:48:29-05:00We're currently experiencing intermittent issues loading the proofs list.<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>11:48</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>11:04</var> EST</small><br><strong>Update</strong> - The release was rolled back and we're monitoring the service.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>11:04</var> EST</small><br><strong>Update</strong> - We are rolling back the release to the previous version.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>10:33</var> EST</small><br><strong>Update</strong> - We are deploying a potential fix for the issue. If this does not solve the intermittent slow loading of the proofs list we will revert this morning's release.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>10:02</var> EST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>10:01</var> EST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>